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Introduction 4/1 Draft

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1.5 Deep Awareness 4/17 D

3.1 Building Blocks 4/17

3.2 Asking Questions 4/17

3.3 Certainty 4/17

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This work in process is shared with you for your personal use only.  The title shows the current revision date.  I invite your comments.


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Certainty and Resistance

Chapter 3.3 (Overcoming Obstacles)

4/17/09 Draft

“Doubt is not a pleasant condition, but certainty is absurd” –Voltaire

Voltaire was a philosopher and a rebel.  Perhaps he could manage without certainty, but what about the rest of us?  Is certainty absurd for us, too?  Should we show the same disdain for certainty that Voltaire did?

Certainty can be very useful.  As we grow and get more experience, we assemble a network of knowledge and assumptions, facts, and beliefs.  Over time, we accept them as true.  They become our certainties.  They constitute the foundation upon which we build more knowledge and understanding.  This is the bootstrap operation that babies perform as described in Chapter (3.1).

If you questioned everything, it would be difficult to make progress.  If every idea required starting over from the beginning, you would not benefit from your experiences.  But just as you cannot benefit from experience if you doubt everything, neither can you expect to learn if you are too certain of your current knowledge and assumptions, facts, and beliefs. 

Picture an executive with his arms folded tightly across his chest, his eyebrows furrowed, and his lips set in a straight line.  What do you sense?  A person open to experience or one who has made up his mind about something and is set in his ways?  When you see that picture, you can almost feel the rigidity.

Certainty is one of the obstacles to overcome if you are to make the most of your experience.  Learning does not occur if you believe you already have the answers.  Certainty shuts you off from accepting new information and ideas.  When you are sure you know something to be true, you often don’t even recognize contradictory data or facts.  You unconsciously screen them out before they even reach your awareness.  In this way, being “certain” is the same as being “stuck.”

Certainty can also be a sign of resistance.  One senior executive I coached felt threatened by uncertainty.  He adopted an attitude of certainty to prevent his doubts from rising to the surface. This happened subconsciously, so he was unaware that his apparent certainty actually masked uncertainty and insecurity.  

It is normal to protect yourself from anxiety, but it can be carried too far, as it was in the case of this executive.  You may create a negative situation where to avoid danger to your belief system, you stop learning and growing.  In some cases, when the threat or expected discomfort of doubt is strong enough, your unconscious response may be to hold more firmly than ever to the conscious belief or certainty.

Certainty and resistance can be obstacles to your growth.  How can you overcome them? 

In chapter (3.2) I suggested that you practice asking “Why?”  In the case of certainty, you might ask yourself questions like:  Why do I feel so strongly about this?  Why do I react so strongly whenever someone raises a contrary point of view on this topic?  Why am I so certain that this is the way it must be?  You may be satisfied with your answers.  If, however, you identify some certainties that now seem habitual, shallow, or outdated, you have prepared yourself for more learning from experience.

Certainties are neither good nor bad in and of themselves.  It is how you identify and manage them that is important for your ability to learn from experience. Through this process, you are likely to discover that some of your certainties are well founded and are core to your sense of self and who you want to be.   You can build on those even more deliberately and productively. Others, however, are likely to be revealed as either inconsequential and non-essential or as harmful and counterproductive. You will want to clear them out to make room for new learning and for the certainties that are important and life affirming for you. It is vital for you to be able manage your degrees of certainty and uncertainty.

Application: Test yourself.  Are you ready to look a bit more deeply into areas that normally go unquestioned by you?  If so, it is time to open up and engage in real dialogue with a coach or some trusted friends and colleagues.  You can also gain additional insights from reading, particularly when you seek out new perspectives.  Biographies (see chapter 6.4) can be especially helpful.  




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